Position: Customer Service Representative
Take Your Career to New Heights with Sun West!
Position Summary:
| Location | Job Type | Experience | Education |
|---|---|---|---|
| Cerritos, CA 90703 | Full Time | 1-4 Years | 2 Year Degree |
Job Responsibilities:
- Learn quickly, multitask and have the ability to disseminate technical information and communicate it to homeowners.
- Ability to multi-task, prioritize, and manage time effectively.
- Excellent time management skills.
- Identify and assess customers' needs to achieve satisfaction.
- Provide accurate, valid and complete information.
- Handle complaints, provide appropriate solutions and alternatives and follow up to ensure resolution.
- Spanish speaking - a plus.
- Demonstrate excellence in internal/external customer service.
- Excellent verbal and written communication.
- Ability to comprehend and follow directions.
- Strong attention to detail.
We offer an excellent salary and benefits package, including health, dental, vision insurance and a 401 (k) program. As well as a great work environment.
Requirements:
- Customer service focused.
- Proven experience with listening and eliciting information effectively.
- Demonstrated excellent verbal and written communications skills.
- Strong PC skills including ability to troubleshoot common problems.
