Position Summary:

Job Responsibilities:

• Mortgage Loan Support is responsible for providing support to Loan Officer’s.
• Assisting senior processors with clearing internal conditions.
• Primary focus of the position is to manage the clerical/administrative and loan processing duties.
• A MLS may be the initial point of contact for a customer and must be able to effectively communicate to the customer, including receiving information from a customer.
• Tasks include managing the loan process, collecting additional documents as required by underwriting in order to insure timely closing of loans.

Requirements:

• Ability to multi-task, prioritize, and manage time effectively.
• Excellent time management skills.
• Provide accurate, valid and complete information.
• Demonstrate excellence in internal/external customer service.
• Excellent verbal and written communication.
• Ability to comprehend and follow directions.
• Strong attention to detail.
• Customer service focused.
• Strong PC skills including ability to troubleshoot common problems.