| Program Name | Loan Purpose | Currently Underwriting files with complete submission received on | Condition Resolution Time | Funding |
|---|---|---|---|---|
| Conventional | Purchase | 05/21/2020 | 4 Business Day(s) | 1 Business Day |
| Refinance | 05/15/2020 | 6 Business Day(s) | 1 Business Day | |
| FHA | Purchase | 05/05/2020 | 5 Business Day(s) | 1 Business Day |
| Streamline Refinance | 05/18/2020 | 2 Business Day(s) | 1 Business Day | |
| All Other Refinances | 04/09/2020 | 5 Business Day(s) | 1 Business Day | |
| VA | Purchase | 05/22/2020 | 5 Business Day(s) | 1 Business Day |
| IRRRL | 05/22/2020 | 4 Business Day(s) | 1 Business Day | |
| Cash-Out Refinance | 05/12/2020 | 4 Business Day(s) | 1 Business Day | |
| USDA | Purchase | 05/19/2020 | 4 Business Day(s) | 1 Business Day |
| Refinance | 05/08/2020 | 3 Business Day(s) | 1 Business Day | |
| HECM | 05/27/2020 | 3 Business Day(s) | 1 Business Day | |
| Non-Conforming | 05/19/2020 | 1 Business Day(s) | 1 Business Day | |
| Average response time last business day | 14 seconds |
| Shortest response time last business day | 4 seconds |
| % of calls responded within 10 secs | 71.51% |