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Current Turn Times

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Current Turn Times

Program Name Loan Purpose Currently Underwriting files with complete submission received on Condition Resolution Funding
FHA 203B Purchase 12/11/2019 48 - 72 Hours 24 Hours
Refinance 12/12/2019 24 - 48 Hours 24 Hours
Conventional(Others) Purchase 12/10/2019 24 - 48 Hours 24 Hours
Refinance 12/12/2019 48 - 72 Hours 24 Hours
VA(Others) Purchase 12/12/2019 24 - 48 Hours 24 Hours
Refinance 12/12/2019 24 - 48 Hours 24 Hours
USDA Purchase 12/11/2019 24 - 48 Hours 24 Hours
Refinance 12/12/2019 Same day to 24 Hours 24 Hours
FHA 203K Purchase 12/11/2019 24 - 48 Hours 24 Hours
Refinance 12/12/2019 24 - 48 Hours 24 Hours
FHA Streamline 12/11/2019 24 - 48 Hours 24 Hours
VA IRRRL 12/12/2019 24 - 48 Hours 24 Hours
HECM 12/12/2019 Same day to 24 Hours 24 Hours
FHA(Manual Underwrite) 12/12/2019 24 - 48 Hours 24 Hours
Conventional 7-10 Financed Properties 12/12/2019 24 - 48 Hours 24 Hours
VA(Manual Underwrite) 12/12/2019 24 - 48 Hours 24 Hours
Non Conforming 12/12/2019 24 - 48 Hours 24 Hours
• Cutoff Dates for Funding Loans in December 2019



Servicing Calls Response Time

Average response time last business day 8 seconds
Shortest response time last business day 1 second
% of calls responded within 10 secs 83.05%