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Current Turn Times



Current Turn Times

Program Name Loan Purpose Currently Underwriting files with complete submission received on Condition Resolution Funding
FHA 203B Purchase 01/15/2020 48 - 72 Hours 24 Hours
Refinance 01/16/2020 24 - 48 Hours 24 Hours
Conventional(Others) Purchase 01/16/2020 24 - 48 Hours 24 Hours
Refinance 01/13/2020 48 - 72 Hours 24 Hours
VA(Others) Purchase 01/16/2020 24 - 48 Hours 24 Hours
Refinance 01/16/2020 24 - 48 Hours 24 Hours
USDA Purchase 01/15/2020 24 - 48 Hours 24 Hours
Refinance 01/16/2020 Same day to 24 Hours 24 Hours
FHA 203K Purchase 01/16/2020 24 - 48 Hours 24 Hours
Refinance 01/16/2020 Same day to 24 Hours 24 Hours
FHA Streamline 01/15/2020 48 - 72 Hours 24 Hours
VA IRRRL 01/15/2020 24 - 48 Hours 24 Hours
HECM 01/16/2020 24 - 48 Hours 24 Hours
FHA(Manual Underwrite) 01/16/2020 24 - 48 Hours 24 Hours
Conventional 7-10 Financed Properties 01/16/2020 Same day to 24 Hours 24 Hours
VA(Manual Underwrite) 01/16/2020 24 - 48 Hours 24 Hours
Non Conforming 01/16/2020 48 - 72 Hours 24 Hours



Servicing Calls Response Time

Average response time last business day 9 seconds
Shortest response time last business day 0 seconds
% of calls responded within 10 secs 77.46%