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Servicing - Document Resource and Upload Portal

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Secure Document Upload Portal

For your convenience, this portal will allow you to securely upload documents directly to Sun West Mortgage Company, Inc. Please upload your Loss Mitigation Assistance Application and any additional supporting documents. We will contact you within five business days to acknowledge receipt and let you know if you need to send additional information or documents. Click here to learn more about loss mitigation options that may be available to you.


For uploading general customer service documents please use the secure upload portal below:



Servicing Document Download Portal

For your convenience, this resource provides a list of downloadable documents commonly requested during the ordinary course of business to complete requests such as: Escrow Related Requests, Name Change Requests, 3rd party Authorizations, Reverse Mortgages, Insurance claims and Repairs Etc.

Reverse Mortgage Forms - To initiate requests related to your reverse mortgage, such as Request for Funds, Payment Plan Change or a Third Party Authorization Form CLICK HERE
Loss Mitigation Forms - If you are facing a financial hardship which is affecting your ability to make the monthly payments on your mortgage CLICK HERE
General Customer Service Forms - To download general forms such as Escrow Removal Request, Authorization to Pay Supplemental Taxes or a Name change Request CLICK HERE
Insurance Claims/Repairs and 203K - To initiate requests related to an insurance claim or your 203K loan, such as Lien Waivers, Contractor W-9 and Draw Requests CLICK HERE