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Important Notification

Dear Valued Partner,

On Sep 18, 2009, HUD released new requirements (Mortgagee Letter 2009-28) on ordering FHA appraisals. For all Case Numbers assigned on or after 02/15/2010, the following requirements will apply:

  1. Mortgage Brokers and Commission-based Lender Staff are prohibited from ordering Appraisals
  2. Lenders must ensure the accuracy of the Appraiser identified with the loan in FHA Connection
  3. Lenders must comply with fee restrictions when using Appraisal Management Companies

Sun West has implemented the above Mortgagee Letter and streamlined the process while ensuring proper compliance.

Now, you may order appraisals directly through one of our approved Appraisal Management Companies listed below.

Company Name Contact Person Contact Number
StreetLinks National Appraisal Services BOB BURNS (866) 794-6371
Innovative Appraisal Network LLC GREG CORKILL (760) 851-8083
LendServ PAUL DONALDSON (516) 342-5015
Dwellworks, LLC COREY PRZENKOP (951) 693-3396
Nations Lending Services THOMAS STINGILY (425) 337-0495
Brentwood Property Appraisal DANIELLE GONZALES (310) 826-2600
Appraisal Loft CHERI NICKENS (877) 229-7799
Broad Street Valuations BRIAN A PHILLIPS (888) 885-7770
Appraisal Logistic Solutions, Inc. DENNIS ASHCROFT (866) 991-2574
InHouse Solutions JENNIFER CREECK (888) 824-8994
Landmark Loan Services, LLC ERIC RICHARD (888) 272-1214
K Street Appraisal DBA RE Services SEAN DUNCAN (877) 687-2737
SettlementOne Solutions MARK WALSER (866) 382-4530
Rels Valuation MICHELLE LEWIS (952) 345-9360
SharperLending HOLLY CHIAPPE (800) 452-1174
SS & AA Appraisal Management SHAWN WOLF (800) 667-1475
Appraisal Company of America JAMIE WEINKAM (443) 524-1247
Westside Appraisal, LLC CHAD LUPIA (800) 955-0042
Transcontinental Valuations, Inc. MICHAEL WOJCIK (888) 800-1564

Alternatively, you may order appraisals through SunSoft Online. To simplify the Appraisal Ordering process for you, Sun West Mortgage Company (SWMC) has updated SunSoft Online (www.reversesoftonline.com).

To request appraisal online on SunSoft with a click of a button, go to Vendor Order link in top right hand area of the screen after creating the loan.

Vendor Order Screen 1

The Vendor Order screen provides you the ability to request for Appraisal, Title, and Escrow through SWMC. In the Appraisal section, you may specify an Appraisal Management Company of your choice. If not specified, SWMC will select one for you.

Vendor Order Screen 2

Click the appropriate Request button for the desired service.

Vendor Order Screen 3

Once requested, the system will confirm the request received date.

Vendor Order Screen 4

SWMCs processing department will then contact you for credit card authorization. You can come back to this screen to check the status for the Ordered and Received Dates.

Note: You may order the FHA Case numbers without identifying the appraiser. Once the case is transferred to SWMC, SWMC will assign the appraiser.

If you would like to recommend an Appraisal Management Company, please e-mail the request along with the name, address, and phone number to your Account Executive.

If you have any questions, please contact your Account Executive at (800) 453-7884.

Sun West Mortgage Company, Inc.
18303 Gridley Road
Cerritos, CA, 90703

Sun West Mortgage Company, Inc. is licensed by the Department of Corporations under the California Residential Mortgage Lending Act and holds a California Finance Lender License (603 0119) and a Corporation Real Estate Brokers License (00793885). Refer to www.swmc.com to see where SWMC is a licensed lender. In all states, the principal licensed office of Sun West Mortgage Company, Inc. is 18303, Gridley Road in Cerritos, CA 90703; Toll Free: (800) 453-7884.All Sun West programs are subject to change without notice.