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Important Notification

Dear Valued Partner,

On Sep 18, 2009, HUD released new requirements (Mortgagee Letter 2009-28) on ordering FHA appraisals. For all Case Numbers assigned on or after 02/15/2010, the following requirements will apply:

  1. Mortgage Brokers and Commission-based Lender Staff are prohibited from ordering Appraisals
  2. Lenders must ensure the accuracy of the Appraiser identified with the loan in FHA Connection
  3. Lenders must comply with fee restrictions when using Appraisal Management Companies

Sun West has implemented the above Mortgagee Letter and streamlined the process while ensuring proper compliance.

Now, you may order appraisals directly through one of our approved Appraisal Management Companies listed below.

P.S. The list below is a revised and current list of SWM-Approved AMCs effective 03/16/2010.

Company Name Contact Person Contact Number
StreetLinks National Appraisal Services BOB BURNS  (866) 794-6371 
LendServ PAUL DONALDSON  (516) 342-5015 
Appraisal Loft  CHERI NICKENS  (877) 229-7799 
K Street Appraisal DBA RE Services  SEAN DUNCAN  (877) 687-2737 
Rels Valuation MICHELLE LEWIS (952) 345-9360 

Alternatively, you may order appraisals through SunSoft Online. To simplify the Appraisal Ordering process for you, Sun West Mortgage Company (“SWMC”) has updated SunSoft Online (www.reversesoftonline.com).

To request appraisal online on SunSoft with a click of a button, go to Vendor Order link in top right hand area of the screen after creating the loan.

Vendor Order 1

The Vendor Order screen provides you the ability to request for Appraisal, Title, and Escrow through SWMC. In the Appraisal section, you may specify an Appraisal Management Company of your choice. If not specified, SWMC will select one for you.

Vendor Order 2

Click the appropriate Request button for the desired service.

Vendor Order 3

Once requested, the system will confirm the request received date.

Vendor Order 4

SWMC’s processing department will then contact you for credit card authorization. You can come back to this screen to check the status for the Ordered and Received Dates. 

Note: You may order the FHA Case numbers without identifying the appraiser. Once the case is transferred to SWMC, SWMC will assign the appraiser.

If you would like to recommend an Appraisal Management Company, please e-mail the request along with the name, address, and phone number to your Account Executive.

If you have any questions, please contact your Account Executive at (800) 453-7884.

Sun West Mortgage Company, Inc.
18303 Gridley Road
Cerritos, CA, 90703

Sun West Mortgage Company, Inc. is licensed by the Department of Corporations under the California Residential Mortgage Lending Act and holds a California Finance Lender License (603 0119) and a Corporation Real Estate Brokers License (00793885). Refer to www.swmc.com to see where SWMC is a licensed lender. In all states, the principal licensed office of Sun West Mortgage Company, Inc. is 18303, Gridley Road in Cerritos, CA 90703; Toll Free: (800) 453-7884. All Sun West programs are subject to change without notice.




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